Terms Of Use

Terms of Service

Copyright protection, data security and length of access

The purchase and use of on-line courses and digital content is subject to the following conditions.

1.1 The subscriber will implement and maintain reasonable measures to ensure only authorised users (the subscriber) have access to the digital content supplied. This includes reasonable steps to protect your password. The content must not be shared to any third party, either individual or organisation, and the material on all Academic Coach courses is subject to copyright law. The material is sold on the basis that access is granted only on the condition that it is for the sole use of the purchaser in an individual capacity.

1.2 The Academic Writing and PhD Thesis course lengths are 10 weeks but subscribers may continue to access this resource after that cohort has ended for 12 months under the following conditions: Academic coach remains in business; the course is hosted at the domain of academiccoach.info and Academic Coach is hosted on Squarespace. Any changes to these conditions may invalidate the links provided to use the course content.

Return Policy

Refunds are not available for instant access online digital courses. In line with the Consumer protection laws, by purchasing instant access digital courses and materials consumers agree they lose their right to cancel and obtain a refund.

Any consumers who do not agree to waive this right must purchase a 14 day embargoed version of the material to ensure they cannot access content and then cancel. This can be arranged for you by Academic Coach, please contact for this version.

I do not offer any refunds for coaching programmes that come with live mentoring and bespoke feedback.

Please see policy on 1-1 coaching refunds below. Please contact coach@academiccoach.info for further assistance.

Third Party Use

Under no circumstances must individuals allow their employers or other organisations to have access to the on-line material. Organisations can obtain licence agreements for use of this material by contacting Academic Coach at coach@academiccoach.info. All video material (and associated data and images) is for the sole use of Academic Coach and may not be downloaded or shared by the purchaser and is subject to commercial copyright laws.

1-1 coaching: Money deposited on account

1.1: Any money deposited with Academic Coach will be charged at the current rate in operation. Prices increase every year and do not stay at the rate that money was deposited at.
1.2 Any money deposited by individual clients must be used within the calendar year of deposit or forfeited. Please only deposit a maximum 10 sessions duration at any one time to ensure you can use all your money within the calendar year of deposit.
1.3. Any money deposited by individuals for 1-1 coaching must be used in full within the calendar year and will not be reimbursed by academic coach under any circumstances. You will be regularly kept up to date with any money not spent in your account to assist you but it is your responsibility to keep track of your spending.
1.4 When institutions are invoiced and deposit money with Academic Coach at an agreed rate, this amount will be seen as the chargeable rate and is therefore not subject to price increase for that time period. Unless an invoice is actually paid, no agreement is set. Any invoices not paid before the end of the Calendar year will be charged at the new rate applicable when the money is deposited and the invoice is settled.
1.5: 1-1 coaching is scheduled on a ‘use it or lose it’ basis, meaning that when your coaching slot and frequency has been agreed, you will be expected to turn up for each and every slot scheduled, and will charged for that slot regardless of whether you turn up to claim it.

Academic Coach may exercise discretion in exceptional circumstances.

Behaviour Policy

We expect all those interacting with the site, blogs, social media pages and live webinars to do so in a manner that respects equality and diversity and any breach of this standard of behaviour may result in removal from the participative forums, live events, and social media groups.

On line recordings - image and sound use

Any clients who participate in online training session that are recorded are deemed to give their permission for their image and sound to be stored on the site for the purposes of providing the recorded training to other participants. All participants will be instructed to turn off their video and microphone if they do not want to be included in the recorded training.

General Terms and Conditions

By accessing this website hosted in Zenler.com, you are agreeing to be bound by these web site Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Permission is granted to use the materials on this web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

a) modify or copy the materials.
b) use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
c) attempt to decompile or reverse engineer any software contained on Academic Coach's web site.
d) remove any copyright or other proprietary notations from the materials.
e) transfer the materials to another person or 'mirror' the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Academic Coach at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any copied/downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on Academic Coach's web site are provided 'as is'. Academic Coach makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Academic Coach does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Academic Coach's Internet site, even if Academic Coach or a Company authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Academic Coach's web site could include technical, typographical, or photographic errors. Academic Coach does not warrant that any of the materials on its web site are accurate, complete, or current. Academic Coach may make changes to the materials contained on its web site at any time without notice. Academic Coach does not, however, make any commitment to update the materials.

Links

Academic Coach has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Company of the site. Use of any such linked web site is at the user's own risk.

Site Terms of Use Modifications

Academic Coach may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.